Sales and Downloads are handled by FastSpring. You can read more about this on the Buy page. Especially note the section on the optional Extended Download Service.
For any issues relating to sales and downloads please contact FastSpring Consumer Support.
FingerpickPro Manual (Online)
*This is for FingerpickPro Elements as well.
Pick-and-Strum Guitar Manual (PDF)
For any issues regarding the StrumTracks' products themselves please contact us through the Contact page.